With unprecedented access, the Golden Nugget reveals the hidden world behind a Las Vegas hotel and casino, where a large team of security, surveillance, operations and VIP hosts manage the chaos of guest requests and bad behavior.
Reports of loud bangs and bullet holes on the eighth floor spark a tense night before the cause of the chaos is discovered one floor above; a VIP host loses her most valuable client and puts all her hopes of making her monthly quota on a walk-in whale.
As the first weekend of the busy season kicks off at the Golden Nugget, a missing $1,000 chip sparks a high-tech and hotel-wide hunt to find the person who took it; gaming surveillance cracks down on a team of card counters hitting Fremont Street casinos; tempers flare at the hotel check-in line and a confrontation puts security on alert; a VIP host pulls strings to keep a high roller happy and gambling after he goes on a six-figure winning streak.
